Cons No customer service, no phone number to contact them the phone number they have is a voice recording saying you have to use chat , dropped calls, service outages, and customer service reps probably off shore somewhere who are there to waste your time hoping you give up. Pros seemed to work at first, until it didn’t. A leading ultra-low cost provider of home phone and smartphone communications. This is ripe for a class action suite except you can bet NetTalk will not have the money to pay out when they lose. Pros Cheap as long as your not going to actually make any calls each month.
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Number of Past Team Members. I purchased the nettalk duo my local Walmart in Arkansas on clearance back in Juneit came with 3 free months In general, netTALK reviews discuss the ease of setup and installation, the cost-saving benefits of using the DUO, and the ability to try out it out during the first days worry free.
Cons The worst customer service.
Cannot rely on this as being your primary phone service. The old saying “you GET what you pay for” is a clear indication of THIS company’s pathetic track record in providing both an inferior product and a very distressing support for the lack of a better word! They fail to tell you that the Monthly service you get with an account is limited to so many minutes and get cut down by their Double Billing for the High-Service areas, thereby forcing you to pay more money if you want to continue using the service for the rest of the month.
Pros Cheap as long as your not going to actually make any calls each month. There are other options out there better and at about the same cost if not cheaper. Their installation is an excruciating exercise in futility and frustration. No email or tracking details provided after payment was made, had to go through their online help just to get confirmation that the device was on the way.
Cons No customer service, no phone number to contact them the phone number they have is a voice recording saying you have to use chatdropped calls, service outages, and customer service reps probably off shore somewhere who are there to waste your time hoping you give up.
But since you are likely to get no service for your money, it makes it expensive. There is a day money back guarantee and early termination fees may apply for cancellation after the day period.
But that is Not Nettalks fault In my experience, I’ve now waited almost a whole week, pinging them every day, and absolutely not a single peep from the rep, or any indication that she has read the thread even though it says she is “active in the last 15 minutes”. Most Recent Blog Posts. The provider offers big savings on local and long distance calling with their residential VoIP service plans.
Nettalk – Wikipedia
Have no more Nettxlk attempts based on service areas. They don’t even commit to responding sooner than 24 hours. Bottom line, anything else is better. I can not imagine that it will be around much longer.
netTALK | Crunchbase
Name of the investor who led the investment in the funding round. Pros Price, I guess?
Cons Lying customer service, Inept customer service they read from a script and have no idea of what they are talking about, so if it’s an off script problem like when their system just screwed something up major, they won’t tell you it’s on their end, they make you reset your modems, reset your port forwarding, tell you you’ve exceeded an imaginary number etc etc.
This is ripe for a class action suite except you can bet NetTalk will not have the money to pay out when they lose. Don’t throw out your landline if you get this nettxlk the service is unpredictable on netTALK sometimes it works most of the time when really need it it doesn’t without having to do a bunch of plugging and unplugging of the duo device.
netTALK DUO vs. magicJack Plus
Absolutely no way to call them. Of course that never happened and I initiated a credit with my credit card company, which hopefully will not be disputed. MiamiFloridaUnited States.
Cons ZERO reliable customer service. Now have 3 OBI’s with zero issues.
Have had 2 devices fail, taking email with Customer Support to get them replaced only to ‘lather, rinse repeat’ due to poor product quality. If it would have ever worked. International rates are competitive, and prepaid credits can be purchased to make international calls for the basic plan.